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1. General Information
The following information provides a simple overview of what happens to your personal data when you visit our website or use our digital configuration, enquiry and contact tools.
Personal data is any data by which you can be personally identified.
2. Controller
Fingerhuth Heat Protection and Textile Technology GmbH & Co. KG
Vulkanhof 1
56651 Niederzissen
Germany
Phone: +49 (0) 2636 970 227
Email: info@heatprotection.de
3. Collection and Processing of Personal Data
We process your personal data only to the extent that this is technically necessary, legally permitted or covered by your consent.
4. Server Log Files
When you access our website, information is automatically collected and stored in so-called server log files by the hosting provider or web server. This includes in particular:
– IP address
– date and time of the request
– requested page / file
– browser type and browser version
– operating system used
– referrer URL
This data is used for the technical provision, stability, security and error analysis of the website.
The legal basis is Art. 6 para. 1 lit. f GDPR.
5. Contact Options
If you contact us by email, contact form or other enquiry functions, we process the data you provide solely for the purpose of handling your enquiry and the related communication.
This includes, in particular, information such as your name, company, email address, telephone number and the content of your message.
The legal basis is Art. 6 para. 1 lit. b GDPR insofar as your enquiry is aimed at pre-contractual measures; otherwise Art. 6 para. 1 lit. f GDPR.
6. Use of Configuration and Enquiry Tools
On our website we provide digital tools for configuration, product selection, enquiry preparation and technical pre-clarification. When using these tools, we may process the following data in particular:
– technical configuration data
– dimensions, quantities and material information
– project-related notes
– company and contact details
This processing is carried out solely for the purpose of creating, assigning, technically evaluating, internally processing and answering your enquiry.
The legal basis is Art. 6 para. 1 lit. b GDPR.
7. Automated Document Generation
Within our digital tools, documents such as configuration overviews, PDF files or enquiry-related technical documents may be generated automatically. These documents contain the information entered by you and are used solely for processing your enquiry and for internal or external documentation purposes.
8. Cookies
Our website uses cookies. These are small text files stored on your device which facilitate the technical use of the website or individual functions.
We distinguish between technically necessary cookies and optional cookies, for example for analysis or marketing purposes.
Technically necessary cookies are used on the basis of Art. 6 para. 1 lit. f GDPR. If additional cookies are used, this is done only on the basis of your consent pursuant to Art. 6 para. 1 lit. a GDPR.
9. Google Ads and Conversion Tracking
We use Google Ads, a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Within Google Ads, we may use so-called conversion tracking. If you reach our website via a Google advertisement, a cookie may be stored on your device. This cookie is used to measure the effectiveness of our advertising campaigns.
In this context, we learn in particular how many users reached our website via an advertisement and which pages were subsequently visited. We do not receive any information that directly identifies users personally.
Processing only takes place if you have given your consent. The legal basis is Art. 6 para. 1 lit. a GDPR.
A transfer of data to the USA cannot be ruled out. Insofar as Google processes data in third countries, this is carried out on the basis of the standard contractual clauses used by Google or other suitable safeguards.
10. Storage Period
Your personal data will only be stored for as long as necessary for the respective purposes.
In addition, storage may take place if statutory retention obligations exist or if the data is required for the establishment, exercise or defence of legal claims.
Commercial and tax retention obligations may result in storage periods of up to ten years.
11. Disclosure of Data
Your personal data will only be disclosed if:
– this is necessary for processing your enquiry or for contract performance,
– we are legally obliged to do so,
– or you have given your express consent.
12. Data Transfer to Third Countries
Insofar as personal data is transferred to countries outside the European Union or the European Economic Area within the scope of individual services, this will only take place in compliance with the statutory requirements, in particular on the basis of adequacy decisions or suitable safeguards pursuant to Art. 44 et seq. GDPR.
13. Rights of Data Subjects
Within the framework of the statutory provisions, you have the right to:
– access pursuant to Art. 15 GDPR
– rectification pursuant to Art. 16 GDPR
– erasure pursuant to Art. 17 GDPR
– restriction of processing pursuant to Art. 18 GDPR
– data portability pursuant to Art. 20 GDPR
– object to processing pursuant to Art. 21 GDPR
If processing is based on your consent, you may revoke that consent at any time with effect for the future.
14. Right to Lodge a Complaint with a Supervisory Authority
You have the right to lodge a complaint with a data protection supervisory authority regarding the processing of your personal data.
15. Data Security
We implement technical and organisational security measures to protect your data against accidental or intentional manipulation, loss, destruction or unauthorised access by third parties.
However, we would like to point out that data transmission over the internet may be subject to security vulnerabilities and that complete protection against access by third parties is not possible.
16. Updates and Changes to this Privacy Policy
We reserve the right to amend this privacy policy so that it always complies with current legal requirements or to reflect changes to our services and digital tools in this privacy policy.